Q1. What types of furniture does FurnitureWorld.in sell?
We offer a comprehensive range of furniture across four material categories: Wooden (solid wood and engineered wood), Plastic (polypropylene and HDPE), Metal (mild steel, stainless steel, aluminium), and Bamboo (eco-friendly and sustainable). Our catalogue includes home furniture, office furniture, outdoor furniture, kids furniture, hospital and institutional furniture, and hotel/hospitality furniture — covering chairs, sofas, beds, tables, storage units, and much more.
Q2. Do you sell both wholesale and retail?
Yes, FurnitureWorld.in serves both wholesale/bulk buyers and individual retail customers. Wholesale buyers benefit from volume-based price tiers, dedicated account managers, and flexible payment terms. Retail customers can purchase single pieces at competitive prices with doorstep delivery. Both segments are welcome on our platform with no discrimination.
Q3. What are your Minimum Order Quantities (MOQs) for wholesale?
MOQs vary by product category and material type. For most standard plastic and metal furniture items, MOQs start from as low as 10 pieces. Wooden and bamboo furniture MOQs are typically higher due to production requirements — usually 5 to 20 pieces depending on the SKU. Custom production and private label orders have separate MOQ requirements that are discussed during the quotation process. Established buyers with consistent order patterns may negotiate lower MOQs.
Q4. Can I get samples before placing a bulk order?
Absolutely. We strongly encourage sample requests before bulk commitments. Physical samples allow you to assess material quality, construction standards, finish quality, and dimensional accuracy. Samples are available at a nominal cost, which is frequently adjustable against confirmed bulk order values. Standard sample provision time is 3 to 7 business days from request confirmation.
Q5. Do you offer customization or custom sizes?
Yes, FurnitureWorld.in supports customization across all four furniture categories. Custom options include non-standard dimensions, custom finishes and colours, private labelling and logo branding, bespoke designs, and special material or upholstery choices. Customization requires advance notice, detailed specifications in writing, and typically adds 3 to 6 weeks to production lead times depending on complexity.
Q6. What is the delivery timeline for orders?
Standard in-stock items are dispatched within 7 to 15 business days from order confirmation and payment receipt. Customized or made-to-order furniture typically requires 3 to 6 weeks. Delivery timelines to your location depend on distance and logistics partner schedules. We provide tracking information upon dispatch so you can monitor your shipment in real time.
Q7. Do you deliver pan-India?
Yes, FurnitureWorld.in delivers to all major cities, metros, and tier-2 and tier-3 towns across India through our network of vetted logistics partners. For remote locations, delivery feasibility and timelines are confirmed during the quotation process. Large bulk orders may be dispatched via dedicated freight services for safety and efficiency.
Q8. What payment methods do you accept?
We accept direct bank transfers (NEFT/RTGS/IMPS), UPI payments, demand drafts, and for established wholesale buyers with approved credit terms, structured payment arrangements. New buyers typically require advance payment or a deposit before order processing begins. Our payment process is fully transparent with no hidden charges.
Q9. How do I report a quality issue or damaged delivery?
All quality or delivery issues must be reported within 7 calendar days of receipt, accompanied by clear photographs of the issue, the original order number, and product batch details. Our team reviews all claims within 48 to 72 hours and resolves them through replacement, credit adjustment, or refund depending on the nature and severity of the issue.
Q10. Is bamboo furniture as durable as wooden furniture?
Yes — in many respects, bamboo is actually stronger than several common hardwoods. It has a high tensile strength, is naturally resistant to moisture and insects (when properly treated), and is significantly more sustainable than slow-growing timber species. Our bamboo furniture undergoes proper drying and treatment processes to ensure longevity and structural integrity comparable to quality wooden furniture.